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In Chapter 14 of 21 in her 2013 Capture Your Flag interview, creative director and educator Lauren Serota answers "What Do You Find are the Keys to Managing a Busy Schedule and Getting Things Done?" Serota shares how she uses an array of tools and approaches to organize her life and stay as productive as possible. She replaces voice memos with Evernote to record her thoughts and makes post-it do to lists and checklists to stay on top of tasks. She organizes email by separating read and unread and works through the unread emails first. Lauren Serota works as an associate creative director at frog design. She is also a teacher at the Austin Center for Design (AC4D). Serota earned a bachelor's degree in industrial design from the Savannah College of Art and Design (SCAD).