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In Chapter 12 of 20 in her 2013 Capture Your Flag interview, social entrepreneur Courtney Spence answers "How Are You Learning to Communicate More Effectively?" She learns that just because you say something to someone does not mean they heard you. Spence finds it useful to communicate a message different ways at different times to make sure her message is received and understood. Social entrepreneur and storyteller Courtney Spence founded 501c3 nonprofit Students of the World (SOW) to shine a light on progress and celebrate the world's problem solvers. She is building a movement of next-generation storytellers and creative activists through the SOW program The Creative Activist Network. Spence is a graduate of Duke University.